To run a busy restaurant is indeed challenging. Not only to provide your services but also to satisfy and retain your starving customers. Especially, if your restaurant suffers from dealing with shortcomings like personnel call-outs, messed up orders, missed out during short phone calls to confirm orders, delivery problems… this list can go on forever. However, the good news is, all of the above problems seem pretty solvable when mobile solutions come into the picture. Mobile traffic has finally outrun the desktop one, with an average of nearly 3 hours spent in mobile apps alone. COVID-19 has also propelled the industry a few years into the future, as millions of people in lockdown ordered food online for the first time.

A quick fact check: the growth rate for online food ordering and restaurant delivery has been over 20% over the last five years. Although the estimates differ across locations, online food delivery rates are expected to grow to more than $220 billion by 2025. This translates to about 40% of the total restaurant sales. The numbers do not lie as the growth in online ordering and delivery of foods has grown tremendously. In terms of percentage, about 42 % of the overall food orders are now being placed online. Collectively, the annual growth rate of the food industry is about 3.7%, with online ordering and food delivery growing at an annual rate of about 15-20%. So what stops your restaurant from being one of them?